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Q 12-3PE.

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Operations And Supply Chain Management
Found in: Page 314
Operations And Supply Chain Management

Operations And Supply Chain Management

Book edition 14th
Author(s) F. Robert Jacobs
Pages 800 pages
ISBN 9780078024023

Short Answer

Relates to how the customer views the ability of the product to meet his/her objectives.

Fitness for use examines the needs as well as aspirations of consumers, including whether the items, as well as activities, are suitable for their intended purpose.

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Step by Step Solution

Step 1: Fitness for use

Fitness for use is described as "the efficacy of a design, production technique, as well as assistance procedure used in producing a good, instrument, as well as services to meet a client's described function within expected as well as determined operational scenarios."

Step 2: Relates to how the customer views the ability of the product to meet his/her objectives is fitness for use

Juran described quality as fitness for use. One of the most important requirements for these items is that they suit the demands of the people who will utilize products. This idea of suitability for purpose is universal. It applies with no exception to every product as well as the service provider.

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