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Operations And Supply Chain Management
Found in: Page 71
Operations And Supply Chain Management

Operations And Supply Chain Management

Book edition 14th
Author(s) F. Robert Jacobs
Pages 800 pages
ISBN 9780078024023

Short Answer

A matrix of information that helps a team translate customer requirements into operating or engineering goals.

Operations engineering is a field of engineering worried about practical and effective modern cycles. The work obligations of an operations engineer are to inspect weighty hardware or other apparatus, give routine upkeep, and complete fixes when essential.

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Step by Step Solution

Customer requirements

Customer requirementsallude to the particulars or highlights of an item or administration that are considered significant by customers. These requirements spur customers to purchase an item or administration. To decide on customer requirements, organizations can investigate their objective market to get their longings and necessities.

Matrix of information

A matrix of data that assists a group with making an interpretation of customer requirements into working or engineering objectives is known as the house of quality.It is where customer needs are designed and are changed into physical items. The items are planned according to the requirements of a customer.

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